Terms of Use / Privacy Policy

  1. What information do we collect?

    • We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
    • When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or credit card information. You may, however, visit our site anonymously.
  2. What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    • To improve customer service
      your information helps us to more effectively respond to your customer service requests and support needs
    • To process transactions
      Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
    • To send periodic emails
      The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
      Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  3. How do we protect your information?

    • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
    • We offer the use of a secure server at our Payment Gateway(s) checkout stage. Our Payment Gateway(s) providers database is only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
    • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
  4. Do we use cookies?

    • We may from time to time use cookies on this website. These will be used to improve your experience when browsing around our website. No information that is identifiable to you is used in a cookie. We identify you solely by placing a small file on your computer to help us identify products and matters of interest to the person, which may not be you, who last visited our website from your PC. You can learn more about cookies at : http://www.allaboutcookies.org/
  5. Do we disclose any information to outside parties?

    • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
  6. Childrens Online Privacy Protection Act Compliance

    • We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
  7. Online Privacy Policy Only

    • This online privacy policy applies only to information collected through our website and not to information collected offline.
  8. Terms and Conditions

    • Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.italiantilesonline.co.uk
  9. Your Consent

  10. Changes to our Privacy Policy

    • If we decide to change our privacy policy, we will post those changes on this page.
  11. Contacting Us